Back to Job Search

Interim Director of Operations - Primary Care

Job Description

We are working with an NHS organisation who are seeking to appoint an Interim Director of Operations – Primary Care for an interim assignment for 3 to 6 months initially.

The role will start ASAP and the organisation are open to a longer FTC arrangement and/or a temp to perm contract. The role will be at Band 8c with predominantly onsite working although some hybrid is available c1 day per week.

The successful postholder will play a key role in the delivery of high-quality clinical services and will co-ordinate the effective day to day management across the teams focused on high quality sustainable general practice. This role requires an individual who is driven, ambitious and passionate about patient care. They will be able to influence at the highest levels whilst being ready to get involved and support delivery at all levels.

Key responsibilities will include:

  • Provide senior operational leadership for the organisation;

  • Ensure that services are managed effectively and support the delivery of service contracts meeting qualitative and quantitative performance targets and within the financial allocations;

  • Provide strong and expert professional and business leadership to clinical services, particularly in service planning, and in ensuring the delivery of high-quality clinical services;

  • Facilitate the development of innovative plans for the improvement of both clinical and support services, ensuring a high level of clinical engagement;

  • Take a leading role in the development of new clinical and support services and supporting mobilisation;

  • Manage complex projects including service developments, as required, improving capacity, service efficiency, quality and capability;

  • Work closely with Primary Care Networks providing a strong offer for their Enhanced Access requirements and support the response to any seasonal asks (e.g. Winter Pressures, Acute Specialist Hubs);

  • Develop high quality bids and business cases, in conjunction with appropriate managers, that are consistent with the strategic, operational and financial plans agreed by the Board and which sustain and build the sustainability of the organisation;

  • Lead on Performance for the organisation including reporting against all contracts and Business Plan KPIs.

The ideal candidate will have:

  • Master’s degree level qualification or equivalent experience;

  • Strong track record and demonstrable operational experience;

  • Extensive experience working in General Practice, or with close ties to General Practice;

  • Experience of managing and successfully delivering complex healthcare projects across organisational boundaries in health/ social care - improving capacity, service efficiency, quality and capability;

  • Knowledge of current national and London-wide agendas particularly the Long-Term Plan and the Fuller Report;

  • Knowledge of the local system and plans for developing an integrated care system;

  • Comprehensive knowledge of General Practice, the challenges faced and the national initiatives to address them;

  • Significant experience of working within Primary Care and a hands-on approach to supporting delivery.

If you are interested in the role, please email Toni Coates with a copy of your updated CV to along with your availability and rate understanding in line with the above.

If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client’s requirements for this specific role.