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Facilities Operational Manager

Job Description

Finegreen are currently supporting a large NHS organisation in the appointment of Facilities Operational Manager, the post holder will have direct management responsibility for the operational effectiveness of the Patient Environment Services within the Trust.

Key responsibilities will include:

  • Collaborative working with their Estates/Capital colleagues and Trust Contractors, such as laundry/supplies will be a key aspect of the role;

  • There will be a primary focus on improving the estate/environmental aspects of Trusts public areas, including entrance areas and corridors, including design and image ‘front of house.’ The post holder will be responsible for ensuring the sustained safety and security of their based site, working with the Security Management Team;

  • Represent Facilities at clinical site meetings, which can be defined as Silver Command or Daily Operational Performance Meetings (DOP,) during the winter period, or on request or when the Trust is at Resource Escalation Action Plan (REAP) level 4 (severe pressure or above.)

  • They will have daily communications with the Senior Facilities Manager to ensure the appropriate Facilities services are allocated, to the appropriate clinical areas, on the defined operational day, which is additional to need for the attendance at DOP meetings;

  • Charged and responsible for the safe provision and co-ordination of all Facilities related actions emerging from these daily operational meetings, which may include access and urgent mobilisation to increase resources such as Patient Transport, Portering and Cleaning, but not limited to. They will endeavour to achieve timely and safe patient transportation, to ensure the Site continues to function efficiently and achieve excellent patient flow, which may include support areas outside their normal functional area, if required;

  • This role has significant operational and strategic responsibility, in terms of proactively improving the patient’s environment as outlined. In addition, the role is highly reactive, as the daily requirements of the role will be dependent on Trust Patient activity/flow, and the immediate redirection or allocation of resource (people). Extensive and high specialised operational management experience of Facilities services, such as patient receptions, healthcare cleaning, catering, portering, waste management and security is a prerequisite of the role. Provide expert environmental cleaning advice to Senior Management of the Trust and nursing colleagues. Each post holder, will have the sole responsibility for a specific and unique aspect of the Facilities operational and strategic plan;

  • support the Senior Facilities Manager, by ensuring that their Patient Environment Managers and associated teams achieve the appropriate agreed outcomes and conforms to all agreed practices, policies and procedures. They will deputise for the Senior Facilities Manager in their absence, in any aspect of their portfolio;

The ideal candidate will have:

  • Extensive experience functioning at a senior managerial level in a healthcare and management of facilities related services;

  • To have completed recent appropriate management/ Patient Environment courses and have formal management training;

  • Knowledge of Mandatory and Statutory Regulations relating to soft FM Patient PLACE Environment Services.

If you are interested in the role, please contact Donna Larder on 0161 241 9674 or send your CV to