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Associate Director of Quality

Job Description

An exciting opportunity has arisen, supporting a large Healthcare organisation as an Associate Director of Quality.

The post will be working in Wales, on an interim basis for 6 months. The post will allow some remotely working, although on-site working will be required. The healthcare organisation does offer on-site accommodation if required. The hourly rate will be £59.11, working inside IR35 (through an umbrella solution).

The post holder will take responsibility for managing the quality teams based across the Divisions. Leadership and oversight of quality governance, patient safety and patient experience, alongside the day-to-day management within the Clinical Governance agenda.

Main Responsibilities:

  • Specifically support the re-structure and transformation of teams, aligning them to the new operating model and supporting the professionalisation of the teams and the strength of quality governance within divisions;

  • Strategic development and management of the organisation’s arrangements for responding to complaints, claims and incidents, to be known collectively as “concerns”, in line with the requirements;

  • Responsible for defining the long-term strategic approach to the timely and effective delivery of the management of concerns;

  • Responsible for the development and implementation of policies and services to support this strategy throughout the organisation;

  • Establish a corporate approach to the delivery of the multiple functions, setting and monitoring performance standards, providing reports for the Board and its committees;

  • Provide strong visible, strategic, and credible leadership by demonstrating highly developed interpersonal skills to gain the trust and confidences of those who you’ll work with;

  • Responsible for ensuring the required training and support in relation to service user experience is in place to allow the organisation to effectively gather and act on service user feedback.

A successful candidate will have:

  • Must have experience working within the NHS/ a healthcare setting at senior management level;

  • Must hold an up-to-date Clinical Registration;

  • An understanding of NHS policies and procedures;

  • Experienced within Quality Governance and Patient Experience;

  • Relevant knowledge of current legislation and working with Boards and its associated committees;

  • Experience of working and engaging with a senior clinical staff;

  • Ability to write detailed reports and implement new strategies.

If you are interested in the role and have the above skill set, please call on 0161 241 9672, or send a copy of your updated CV along with your availability to Ria Healy on