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Workforce Support Team Leader

Job Description

A new opportunity has arisen to work for an NHS organisation who are seeking to appoint an Interim HR Team Leader.

The role will involve a mix of on site and remote working. Candidates must have proven experience in generalist HR and team management within the NHS.

Key responsibilities will include:

  • Leading the team and ensuring they provide a 1st line (non-complex) advisory service;

  • Managing the provision of the HR transactional activities to include all HR administration, statutory obligations on professional registrations, Right to Work, DBS recheck and fixed term contracts;

  • Ensuring that ESR, e-Rostering and the Learning Management System are kept up to date;

  • Planning and implementing strategic improvements recommended following a recent service review of the Workforce Support Helpdesk function, specifically around governance and processes;

  • Measuring the progress and success of the improvement plan by monitoring and sharing KPIs;

  • Developing and reviewing all standard operating procedures (SOPs) for the team and ensuring that there is robust governance in place as required, seeking support where necessary;

  • Ensuring a timely and high-quality proactive HR transactional service to departments within the organisation in accordance with the agreed standards of practice.

The ideal candidate will have:

  • CIPD qualification;

  • Experience of working within a HR transactional / administration function in an NHS organisation;

  • Experience managing a diverse workload and setting and achieving deadlines;

  • Experience of line managing, leading and developing a team of staff;

  • The ability to deal with 1st line HR queries;

  • ESR knowledge;

  • Excellent negotiation and facilitation skills.

If you are interested in the role, please send a copy of your updated CV to along with your availability.