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Lead Complex Case Manager

Job Description

Finegreen are currently assisting in the appointment of a Lead Complex Case Manager. The role is a senior level, candidates wishing to be considered will have worked at a leadership level within the specialist area.

Key responsibilities will include:

  • The post holder will act as a Case Manager for individual clients to assess the needs of the client and their family to facilitate, plan and evaluate service provision;

  • Responsible for a complex clinical caseload comprising of assessment, reviews, transition, and ongoing complex case management;

  • Ensure assessments conducted are robust, transparent, and multi-agency;

  • Manage the daily enquiries to the CHC Service and any case management issues that arise unexpectedly;

  • Provide relevant and timely specialist advice and guidance on functional and information matters relating to the service;

  • Coordinate and support the delivery of quality and assurance including core documentation, information and reporting;

  • Support delivery and implementation of those assessed for those requiring a personal health budget (PHBs) for your defined case-load;

  • Undertake determinations for service users who require ongoing care, ensuring that assessments take place in line with DoH framework;

  • Ensure the clinical team maintain data systems in line with standing operating procedures;

  • The post holder will work jointly with health, social care and independent sector colleagues to ensure care management processes are appropriate and at time may be asked to present assessments to the BSOL continuing care panels for ratification.

The ideal candidate will have:

  • Registered Nurse with a current NMC registration or equivalent;

  • Experience of undertaking Continuing Care Assessments;

  • Significant experience of working with complex and long-term health needs, disabilities and those with life limited/palliative or end of life;

  • Considerable experience in undertaking audits and implementing outcomes in a range of settings;

  • Professional/clinical and managerial expertise and knowledge acquired through CPD.

If you are interested in the role, please contact Donna Larder on 0161 241 9674 and send a copy of your updated CV to along with your availability and rate.