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IT Infrastructure Officer

Job Description

A new opportunity has arisen to work for an NHS organisation who are seeking to appoint an IT Infrastructure Officer.

Key responsibilities will include:

  • Leading on the technical management and support of the organisation’s IT Infrastructure, including the capacity, availability and incident management;

  • Management and development of day-to-day 2nd/3rd line capability of the IT Infrastructure for faults, performance, stability, proactively fixing problems, ensuring security and backup procedures are in place and maintained;

  • Leading on IT Infrastructure projects;

  • Documenting and developing an in-depth knowledge of existing IT architecture/infrastructure and technology portfolio, developing operational monitoring as required including common, integrated road maps for infrastructure operations;

  • Developing and executing test plans to check infrastructure and systems technical performance. Reporting on findings and making recommendations for improvement;

  • Identifying key risks and managing accordingly, to ensure continuity of services;

  • Supporting the on-going development, documentation, testing and delivery of the IT disaster recovery plan.

The ideal candidate will have:

  • Relevant IT qualification, and qualified or working towards Microsoft qualifications;

  • Significant experience of working in a high-pressure enterprise scale IT Infrastructure environment managing in excess of 150 servers;

  • Highly developed specialist knowledge of IT infrastructure technologies;

  • Strong hands-on/technical knowledge of core data network and voice technologies;

  • Good working knowledge of Microsoft Active Directory;

  • In depth knowledge of Microsoft Cloud Technologies, Virtualisation Technologies (Hyper-V / VMware) and desktop virtualization, current MS Desktop operating systems and applications e.g. Windows 10;

  • The ability to plan, organise and prioritise workload according to the demands of conflicting and unpredictable requests.

If you are interested in this post, please send a copy of your updated CV to Ben Cook on