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Interim Patient Access Manager

Job Description

We are working with an NHS organisation who are seeking to appoint an Interim Patient Access Manager for a South East NHS Trust for 4-6 months initially.

The role will start ASAP and will be at Band 6 NHSI Agency capped rates c£200 a day on an interim basis. Interviews will be ASAP and the assignment will be via the CCS NMNC RM6277 Framework.

Key responsibilities will include:

  • Support the cross site administration team. Developing standardised booking procedure templates for multiple Radiology modalities;

  • Accountable for the delivery of high quality, effective and flexible patient access, clerical and administrative services for the Radiology Department;

  • Responsible for the line management of the Booking, Reception and Secretarial teams. This will include the allocation of work, training and development, staff appraisal and recruitment & selection;

  • Support the development and monitoring of the systems for collection, recording and use of patient demographics for use by Trust staff for the monitoring of activity against contracted/commissioned work, to apply this information to waiting list management for the Department;

  • Actively monitor and take appropriate action related to the maintenance of the Imaging waiting lists, in line with Trust and national policies and guidelines. Ensure full utilisation of resources available;

  • Work in collaboration with the Senior Management and Clinical Management Teams in the delivery of the national waiting times for diagnostics services.

The ideal candidate will have:

  • Degree/diploma in business administration or equivalent experience;

  • Strong Microsoft office expertise (to include pivot charts);

  • Experience of working in fast paced, high Volume environment Proven change management experience;

  • Track record of people management;

  • Experience developing and maintaining systems of work.   

If you are interested in the role, please email Toni Coates with a copy of your updated CV to along with your availability and rate understanding in line with the above.

If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client’s requirements for this specific role.