We are working with an NHS organisation who are seeking to appoint an Interim Administrative Assistant for a short term interim assignment, starting ASAP.
The role will be based in the East Midlands close to Derby, with a mix on onsite and remote working. The role will be under the NHS Agency capped rates and will be c£105 a day.
Key responsibilities will include:
- To deliver an effective and competent level of receptionist and/or clerical support and consistently deliver a “client-focused” service which promotes good customer service and effective working relationships
- Acting as receptionist/first point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as
- appropriate;
- Answering telephone calls, taking messages and passing on accurately to the relevant departments/person;
- Ensuring that general office supply levels are maintained;
- Responsible for sorting of all incoming post and ensuring distribution to the relevant departments and ensuring that all out going post is documented;
- Sending post recorded delivery when requested;
- Ensuring that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate;
- Photocopying and word processing documents, letters, emails, minutes and reports when required. Post holder must have a standard level of keyboard skills and be able to use Microsoft Office programmes;
- Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales;
- Having a flexible/adaptable approach to their work in order to meet various deadlines;
- Responsible for organising meetings for the department and planning any administrative work as required;
- Demonstrating office systems and department requirements to new starters;
- Inputting into, monitoring and printing reports from computerised systems;
The ideal candidate will have/be:
- Demonstrable experience of working in an administrative environment and working with computerised data systems;
- Experience of working in a health care environment;
- Awareness of a range of Health Services provisions;
- Working knowledge of Microsoft Office including Word and Excel;
- Knowledge of NHS issues;
- Understanding of Data Protection legislation.
- Clear communicator with good writing, data entry and telephone skills;
- Ability to work effectively as part of a team;
- Problem solving skills.
If you are interested in the role, please email Toni Coates with a copy of your updated CV to toni.coates@finegreen.co.uk along with your availability and rate understanding in line with the above.
If you do not receive a response within 72 hours (3 working days) of receipt, please assume that on this particular occasion, your application did not meet the client’s requirements for this specific role.